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10.-ETHICS

#Ethics: there is no other value without this last one

#Ethics: there is no other value without this last one 2200 1393 Spii

10. SPII’s Charter of Values – #Ethics

There can’t be sustainability without ethics.

The last and the first thing you do are often the most crucial. This is why we have left #Ethics as the final Value in our Charter of Values.

It was a document we wrote because we wanted to make more concrete and official the efforts of our company towards topics of work, life, and the future we believe are important.
We were committed to making a difference in the world by prioritizing them, and the Values Charter is a testament to this commitment.

These Values have always been with us, but writing them down gave them consistency. It was like writing them in stone.
We would be more bound than ever to them.

Since we started the process of analysis, questioning, discussing, and selecting the Values that we wanted to represent SPII, and that SPII had to represent with its doing, so many things have changed.

It’s been about one year since then, and during this time we have celebrated our 75th birthday, we have finalized an acquisition, and our CEO has changed. So many things are different now…but we are happy and proud to state that our values are not. And they won’t.

So now that we have reached the last value of the lot, the last article about this topic, we must congratulate ourselves: because we chose them well. Only values that truly come from a Company’s soul can endure change and turn out more accurate than ever.

Probably, the reason is that we chose them with #Ethics.

There is no value without #Ethics

We believe ethics is the perfect conclusion to this journey because it is also the beginning.

Ethics is the value without which no other value can exist. There can be no #Sustainability without ethics. But also there can’t be #Trust, #Vision, or #Inclusion.

The reason for it lies in the definition itself: Ethics is a branch of philosophy that deals with moral principles and values that guide human behavior.

It is concerned with questions of what is right or wrong, good or bad, just or unjust, and what actions or behaviors are acceptable or unacceptable in different situations.
It is not just limited to individual behavior but also applies to the behavior of groups, organizations, and society as a whole, because it helps individuals and organizations to make decisions and actions that are morally justifiable.

You see then why ethics is the basis itself of a Charter of Values like ours? It exists because our main goal in creating it was to help us take ethical decisions.

Do the right thing

The idea that ethics and other values are intertwined is not new, but what we want to do as a Company is use it to distinguish between right and wrong.

How can you do what is right, if you don’t know what “wrong” means? You need to know both, to think about it, to draw the line.

However, this is not always easy or popular. Often, we are faced with difficult decisions, and the ethical thing to do is not the easy one. Sometimes we must consider the long-term effects of our actions, even if it means sacrificing short-term gains.

For example, in the current economic climate, many companies are struggling to stay afloat. It may be tempting to cut corners or lay off staff to save money, but these decisions may have long-term consequences that ultimately lead to the company’s failure.

SPII recognizes this and struggles to be open to discussion and improvement, even if it means making difficult decisions.

In the end, our message is clear: ethics, like sustainability, is not just a buzzword for us.
It’s one of the values that guide every decision we make.
By prioritizing these values, companies can create a sustainable future that benefits everyone.

This is what we want to do. This is what we promise to try doing, despite all the changes that may happen.

It’s going to be a beautiful journey – we will follow these tracks wherever they go, wherever we can.

See you next time,
Ilaria Cazziol

SUSTAINABILITY SPII

#Sustainability: the most interconnected Value of all

#Sustainability: the most interconnected Value of all 1500 781 Spii

9. SPII’s Charter of Values – #Sustainability

There can be no future without personal, environmental, social and economic sustainability.

sustainability spii charter of values

Here we go, we know what you are thinking: “here comes another buzzword“, just like you thought of our second Value, #Inclusion.

But if you have read some of the articles we wrote about our Charter of Values, you should know by now that we didn’t choose ours based on what’s fashionable or convenient.

Sustainability is exactly the same: yes, everyone is talking about it. Yes, there can be no Charter of Value without a mention of this topic. But our point of view is different from the mainstream.

How? Well, to start…because we are not (only) talking about environmental sustainability.

Sustainability in SPII: more than a buzzword

In today’s world, the term “sustainability” is thrown around quite frequently, but have you ever stopped to think about what it really means?
We did.

Because sustainability is not just another buzzword; it is a crucial element of our future. Without sustainability, we cannot move forward as a society.

Sustainability is about being able to sustain something over time, ideally indefinitely.

So sustainability is first and foremost a matter of Vision. It is important to have a long-term approach when it comes to it.

Our actions today will have consequences for tomorrow, the day after, the following year, and so on. We have to look forward, and even consider the impact that our actions will have on future generations.

Ultimately, sustainability means that we must think before we act and consider the implications of our actions, indefinitely.

The next question then is (or should be): which actions?

The interconnectedness of personal, environmental, social, and economic sustainability

When someone says “sustainability”, we immediately think about the environment.

Environmental sustainability is perhaps the most well-known aspect of sustainability. It refers to the responsible use of natural resources and the protection of our planet.

And this is a really important part of the equation, indeed: we are constantly reminded of the impact that our lives have on the planet. We must take action to reduce our carbon footprint and preserve our natural resources.

Companies are especially required to think and act upon it: a business that doesn’t act sustainably can cause infinitely more damage than a single person, or, on the other side, an exponentially greater benefit to the environment if it does.

This is why we, at SPII, have embraced this kind of approach for many years. We have banned plastic bottles for a long time, we use LED lights and sustainable packaging. Our efforts toward environmental sustainability have been recognized by Ecovadis, and the whole Schaltbau Group is involved in the global movement for an electric mobility transition.

But we need to remember that it is just ONE part of the equation.
An equation that is made of the interconnectedness of environmental, personal, social, and economic sustainability.

1. Personal Sustainability:

Personal sustainability is about balancing our needs with those of others.

It means taking care of our physical and mental health, fostering healthy relationships, and finding meaning and purpose in our lives. Personal sustainability also involves taking responsibility for our actions and making conscious choices that align with our values.

We need to recognize that our daily choices impact not only our personal sustainability, but also that of our communities and the planet.

We said that sustainability is about being able to sustain something over time, indefinitely. The same goes for its personal side: this means that we need to begin having sustainable habits.

If we work long hours every day, without allowing ourselves to rest and recharge, we may be able to sustain it for a short time, but it is not sustainable in the long run.

This is something we are slowly getting to understand. Thirty years ago, the average successful manager was someone who was willing to sacrifice everything, even their family, for work and success. Even today, some people fall into this trap…ending up totally burned out.

In the last decade, the focus has commonly been put on “finding the right balance“. We believe it’s not even about achieving a perfect balance, but rather about finding a virtuous circle, where there is tension for improvement that leads to positive results in all areas.

Balance is static, still, it doesn’t really go anywhere. Instead, we ne need to be moving toward something.
Something sustainable for us, for our loved ones, for our job, and for the planet.

In SPII, we strive to offer a working environment that allows everyone’s personal sustainability: we embraced smart working, flexible working hours, etc. We offer spaces for leisure time and socialization within the Company and encourage our people to practice sports in the park near our headquarters in Saronno.

2. Social Sustainability:

Social sustainability refers to our ability to create vibrant and resilient communities.

It involves creating a sense of belonging, promoting social justice, and supporting the wellbeing of all members of society. This includes fostering inclusivity, diversity, and equity.

We need to build communities, or teams, that are safe, supportive, and offer opportunities for growth and development.

It’s the Value of Trust we’ve seen in our most recent article, to ensure that everyone has access to the resources they need to thrive.

We could say it’s similar to personal sustainability, but it is applied to society as a whole.
For example, creating a society in which people are discouraged to have children is not sustainable in the long run. We must find a way to balance our individual desires with the needs of the whole society.

We have already talked about #Inclusion and how important it is for us in SPII, so we support our super-women in every way we can. We believe in the role of education, and this is why we cooperate with different schools in our area. Most of all, we believe in our Vision for accessibility and we sponsor Companies that are trying to achieve the same goal, such as Avanchair.

3. Economic Sustainability:

Finally, economic sustainability is crucial.

Economic sustainability involves building a robust and resilient economy that supports the needs of people and society, without compromising the planet’s health.

It means creating jobs, generating income, and promoting prosperity without degrading natural resources, but also supporting businesses that prioritize sustainability, and promoting sustainable consumption.

If we make a profit today but go bankrupt tomorrow, we are not sustainable.
In a downturn, it may be tempting to lay off all of your sales staff, but this is not a sustainable solution: it would end up destroying your company. The sustainable solution is to find ways to weather the storm and come out stronger on the other side.

SPII is an established Company that just celebrated its 75th birthday: the way we achieved it is exactly by applying these ideas, and following our long-term Vision.

Building a sustainable future requires us to recognize that environmental, personal, social, and economic sustainability are all interconnected. We cannot address one without considering the impact on the others.

We need to embrace sustainable practices, invest in sustainable solutions, and take responsibility for our actions. By doing so, we can create a world that will thrive for generations to come.

This is what #Sustainability means for SPII. It’s not an action taken today, or tomorrow: it’s a path, a decision, a commitment.

One we decided to make long before we wrote down our Charter of Values – and now it’s written in stone.

Had you ever considered the interconnectedness of #sustainability? What do you think of it?

See you next time,
Ilaria Cazziol

SUMMER

Summer Greetings ๐ŸŒž

Summer Greetings ๐ŸŒž 1024 768 Spii

We celebrated the arrival of Summer by giving ourselves a dedicated moment to share the efforts and successes achieved together during this working year.

SPII S.p.A.‘s Chairman of the Boardย Roberto Foiadelliย and CEOย Silvio Zuffettiย thank each employee for their commitment, dedication and enthusiasm and encourage them to do even better.

It’s time to do what makes happy, explore new places or just relax!
This summer dedicate time to yourself and your passions.

A rejuvenated body and mind will enable us to face future challenges with a renewed perspective.

See you next time,
Simona Gianoli

TRUST

Building #Trust within a team is a personal business

Building #Trust within a team is a personal business 2090 1393 Spii

8. SPII’s Charter of Values – #Trust #TakeCare

People should take care of their team, and the team should take care of its people

The concept of trust is an essential element in any team environment. It is the foundation upon which a team’s success is built, and it is a critical component of a healthy and productive workplace.

But trust is not something that can be easily achieved, and it requires effort and dedication from both the team and its members to maintain.

So the greatest question, one we have tried to find an answer to for as long as our company lived (and it’s a long time!), is this: what are the ingredients to this elusive, yet essential element for every team’s success?

Here is our (not so secret) recipe to create well-baked Trust

It’s a simple one, only 3 ingredients: we believe support, honesty, and openness are the cornerstones for generating trust in one’s team.

  • Support is an essential element: being available to help a teammate, even without being asked, can do a great difference. By offering and receiving support, team members can feel that they are valued and that their contributions are appreciated. This leads to increased motivation and engagement, which ultimately leads to a more productive and successful team.
  • Honesty is another key element in building trust within a team. Team members should feel that they can be honest with each other, without fear of judgment or retaliation. This can become a great boost not only for productivity but also for innovation, because where individuals can share their thoughts and ideas freely these is creativity.
  • Finally, openness is the last but not least critical element. Encouraging open communication and transparency, as well as being open to feedback and suggestions from team members, is the only way a team can truly thrive.

When a team can be supportive, honest and open, there can be trust. It means every need of the team is taken care of.
But who takes care of whom?

#Trust is synonym with #TakeCare

One of the most common ideas is that the team should take care of its people.

This means that the whole team should be committed to the well-being and success of each individual member, which should work together to create a supportive and nurturing environment.

Providing opportunities for professional development, offering support when needed, and fostering a sense of community and belonging within the team…these are all “roles” a team should play towards the members to be successful.

But is this really true?

At SPII, we have come to realize that this can be a dangerous path. The idea of the team taking care of its people can also become pathological, if not executed properly.

It can lead to a culture where individuals become complacent and rely solely on the team to take care of them, without making any effort to contribute to the smooth functioning of the system. This can cause resentment among other team members and can ultimately lead to a breakdown of the hard-earned trust.

It’s the perfect example of the “it depends on others” culture we fought hard to eliminate.

On the other hand, a culture of “it depends on me” only can also be problematic. People could feel overworked and undervalued, if they are constantly expected to take on more responsibilities without support or recognition from the team. This can lead to burnout and can ultimately harm the overall productivity, going back to the previous cultural stage.

So what is the right answer? As usual, it is in the middle.

A balance between the two cultures

True, the team should take care of its people, but first of all every team member should take care of their team.

The team’s responsibility should not come at the expense of individual accountability. Each team member needs to take ownership of their role and to actively contribute to the team’s success.

And how to achieve this? Guess what…with support, honesty and openness!

If team members feel comfortable sharing their thoughts and ideas, to speak up when they feel that something is not working, and to offer support when they see that they can contribute to a resolution…well, this can make a team almost invincible.

And then, if the team recognizes and rewards individuals for their efforts, if it can motivate people to keep making positive contributions, this can ultimately lead to a more cohesive and productive team environment.

The golden circle of trust

You see? Trust in a team is a perfect circle: it starts with a personal contribution to the benefit of the team, and it ends with a team contribution to the benefit of the individual.

Ultimately, we all have a role to play in building trust within our teams.
We must do our part first by being supportive, honest, and open, and by actively working to create a culture of trust and mutual respect.

The bottom line is that if we are a team, then no one should be left behind. Working together, we can build a strong and productive team environment, where everyone can thrive and achieve their full potential.

Do you agree with us? Let us know below.

See you next time,
Ilaria Cazziol

field project

Field Project – MSc in Management Cattolica University

Field Project – MSc in Management Cattolica University 1024 682 Spii

The three-month field project, carried out in collaboration with the Universitร  Cattolica del Sacro Cuore and involving students from the MSc in Management, has come to a close.
Yesterday, the students presented their final work to our Chairman of the Board Roberto Foiadelli and our CEO Silvio Zuffetti.

During these months, the students worked under the supervision of a faculty member, Professor Stefano Baraldi, who also led the project.
Several meetings and interviews were held at SPII S.p.A., which were essential in providing the students with the necessary resources to carry out their work.

We are extremely glad to participate in these initiatives that promote the growth of young talents, enabling them to apply their knowledge in the real world.
We will continue to engage in collaboration with theย Universitร  Cattolica del Sacro Cuoreย and support emerging talent to foster progress and innovation both within our company and in the academic world.

See you next time,
Simona Gianoli

DIGITAL

THE REALITY OF DIGITAL TRANSFORMATION

THE REALITY OF DIGITAL TRANSFORMATION 2048 1536 Spii


Colleagues Carola Portigliotti and Francesco Colombo were the representatives of SPII’s digital change during this event organized at the Wind Tunnel of the Politecnico di Milano.


Together with Secondo Mona, Masmec and Exacta we spoke about the benefits of digital transformation, sharing experiences and results obtained with PTC products.


Digitizing a company is a long journey that requires planning and trusted partners like Softech: technology and people.


With technology at the service of people.


#WhereverWeCan

See you next time,
Simona Gianoli

ALTIS

ALTIS CATTOLICA VISIT

ALTIS CATTOLICA VISIT 1024 640 Spii

Today we have a class of students from the ๐Œ๐š๐ฌ๐ญ๐ž๐ซ’๐ฌ ๐ข๐ง ๐๐ฅ๐š๐ง๐ง๐ข๐ง๐  ๐š๐ง๐ ๐‚๐จ๐ง๐ญ๐ซ๐จ๐ฅ of ALTIS Universitร  Cattolica visiting our company in Saronno.

Our CEO Silvio Zuffetti welcomed them, to tell them about SPII S.p.A.‘s experience and show them our corporate reality.

To accompany the students during this initiative which is part of the Balanced scorecard course, Professor Stefano Baraldi and the Master program coordinators Liuba Augelli and Monica Moratti.

It is always interesting and challenging to share experiences and knowledge with the academic world in moments that enrich all the people involved.

Thanks also to all the students for their active participation:
Ilaria BelliniAigerim BikhanovaMatteo BorsaniAlessandro BoschettiPIERLUIGI BRUNI CONTEREmanuele Carlo Maria CettaGiacomo ColomboMatteo CotenaAlessandro Di GennaroArturo Farese, Fabrizio Ferraris, Elisa GambirasioFilippo GambirasioCaterina LosappioMartina LotitoGiulia PaquolaMartina RiondinoGiuseppe RosicaFederica RoversiDavide Domenico TropianoLucia Wu

Good luck to this young talent!

See you next time,
Simona Gianoli

golden circle why

Don’t think about #What nor #How: what is your #Why?

Don’t think about #What nor #How: what is your #Why? 1650 1100 Spii

7. SPII’s Charter of Values – #What #How #Why

“What” we do is important, “how” is essential but “why” is crucial.

More often than not, we start doing something from the outside layer of “what”. We decide what we need to do, and we try to understand how to do it.

It’s a simple process, very basic: it’s how we are often taught to think in school, starting with some homework we are assigned and working our way to how to complete it.

This process may be effective, we may arrive to a solution, but it will never be really successful, because it lacks something essential: the reason why.

“Why”, instead, should be the basic question, where everything starts.
It’s the origin of motivation, of passion, of excellence.

According to the famous writer Simon Sinek, starting from the inside of the above “Golden Circle” is the only way to be great leaders and to build successful companies.

Well, that’s exactly what we try to do everyday in Spii.

Actually, this is exactly why you are reading this article: our Charter of Values is the very way we look for and write down our own WHY.

Why this word is so essential

According to this theory, the way we act is similar to the structure of our brain: there is an outer layer which is responsible for rational thinking and language development, and then inner layers (the limbic system) connected to emotions, decision making and actions.

With the rational thinking, “what” and “how” we do something, we can express a great variety of information, but it’s difficult to arrive to the core.

Only starting with Why, with the reason behind action, the emotion that sparks excellence, we can make others (and ourselves!) passionate about something.

But this is the most difficult answer to find: the true reason behind our actions is often hard to discover, it requires a lot of thinking and questioning, a commitment to go to the bottom and see what happens there.

You may be wondering why we spent all this time on our Charter of Values: not only thinking about them, writing them down, but also writing 7 articles to keep digging into their meaning for our Company.

Well, if you are wondering why…it’s because this is our WHY.

Why are we doing what we do?

The process itself of writing these values is a way to delve into the deeper meanings of our actions, of our existence as a Company.

When we started thinking about our Mission and Vision, we began a process of internal research that brought up a concept, an idea, a philosophy: #WhereverWeCan.

From that, we started wondering what was most important for us: behind what we do, the products we produce, and how we do them, with machines and people and processes…behind all of that, there are reasons that need to become explicit.

There is a motivation to create a company based on #Inclusion, where everyone can feel accepted and welcomed, and all the people share a #winwin mentality.

There is a strong #passion for design, a #curiosity for technology, and the #courage to challenge what exists in order to find better solutions, to #TryEverything.

Our Values are the reasons that populate our WHY. Not because we need to say so, but because we believe this is how we will #MakeItHappen (ehi wait, that’s another one!).

Do your reasons resonate with ours?

Then comes How and What

Immagine di intelliarm

It’s easy to create something special, something really innovative, when you start with your Why clear in your head.

It’s easier to attract talents, like Lorenzo, who want to create experiences, not products, to make an impact. It becomes easier to create real innovation, a product from the future as Intelliarm, or V-desk. And then to be recognized for your efforts and win awards like Red Dot.

Your inner WHY also helps you to understand when a cause is worth fighting for, when your Vision is in line with a new project, as it happened with Avanchair.

It guides you to build a strong company culture, with flexible hours and a flexible mindset, and to face change with a positive and proactive attitude.

Can you see, now, why we do all this? Why we write all these articles, and we keep finding and explaining our Values?

Can you see why our WHY is the most important thing we have? And same for you.

What do you think? Do you agree with this philosophy or not? Let us know in the comments below!

See you next time,
Ilaria Cazziol

World Day for Safety and Health at Work

World Day for Safety and Health at Work

World Day for Safety and Health at Work 768 1024 Spii

Today, April 28, is ๐‘Š๐‘œ๐‘Ÿ๐‘™๐‘‘ ๐ท๐‘Ž๐‘ฆ ๐‘“๐‘œ๐‘Ÿ ๐ป๐‘’๐‘Ž๐‘™๐‘กโ„Ž ๐‘Ž๐‘›๐‘‘ ๐‘†๐‘Ž๐‘“๐‘’๐‘ก๐‘ฆ ๐‘Ž๐‘ก ๐‘Š๐‘œ๐‘Ÿ๐‘˜, a holiday established in 2003 by theย International Labour Organization.

It was created with the aim of creating a new “๐œ๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž ๐จ๐Ÿ ๐ฌ๐š๐Ÿ๐ž๐ญ๐ฒ” in order to reduce and prevent accidents in the workplace and occupational diseases.

We want to celebrate and be the spokesperson for this anniversary because for us at SPII S.p.A. health and safety come first!

We have always said it, but above all we have done it:
Smart working, flexible hours and the creation of break & relax areas for a healthy work-life balance and to increase psychophysical well-being;
Constant internal and external training to ensure awareness of corporate risks;
The implementation of sustainable practices that make it possible to build a better future for all;

These are just some of the initiatives we have promoted to promote health and safety in the company, where ๐ฉ๐ซ๐ž๐ฏ๐ž๐ง๐ญ๐ข๐จ๐ง and ๐ญ๐ซ๐š๐ข๐ง๐ข๐ง๐  are the two keywords.

We will continue to work to further strengthen our responsible policies and strive to be a business model for cultural orientation to ๐ก๐ž๐š๐ฅ๐ญ๐ก and ๐ฌ๐š๐Ÿ๐ž๐ญ๐ฒ.

See you next time,
Simona Gianoli

win win value spii

The art of always thinking #WinWin

The art of always thinking #WinWin 1800 1185 Spii

6. SPII’s Charter of Values – #WinWin

Assertiveness is the best way to resolve conflict: a solution where everyone wins should always be sought.

During our journey of change, through the playful environment of SPII Evolution, we tried and learned many things.

We knew most of them already: they were part of us since the beginning of our Company culture and history. But working on them, analyzing their meaning and implications, they became even more important to us.

Our 6th Value was exactly this: something we have had with us all along, but which became increasingly clear over the years.

So much that today we pride ourselves of being a win-win Company.
One that strives to avoid a win-lose mentality.
One where we try to always see the third possible outcome in any negotiation: the one where we all win.

How do we do it? By learning the subtle but very important art of assertiveness.

A natural enemy

When we find ourselves in conflict, or in a negotiation, or in any situation when we have our ideas confronted, we naturally tend towards either of two reactions: passiveness or aggressiveness.

It’s natural, something deeply wired in all of us, from our culture, education, character…if we have an aggressive personality by nature, we will tend to overcome the person in front of us, to impose our point of view, and ultimately to win for the sake of winning, even if it means making the other lose.

On the contrary, if we tend to be shy and insecure, we will easily fall in the trap of passiveness and let decisions, opportunities and confrontations pass us by…

These two tendencies are as natural in organizations as they are in people. This is why they are an enemy to be fought with a powerful weapon: assertiveness.

Assertiveness is a state of mind

โ€œThe basic difference between being assertive and being aggressive is how our words and behavior affect the rights and well being of othersโ€
Sharon Anthony Bower

Being assertive is not natural for most of us: it’s something we have to learn the hard way, and to repeat over and over in order to wire it in our natural responses, in place of of the previous ones.

But ultimately, when it happens, everything changes! Because assertiveness allows for an easier resolution of conflicts, for better decisions and improved relationships.

Being assertive means to “communicate clearly and with confidence your feelings, needs, wants and thoughts, whilst acknowledging the needs of others”.

Being assertive then will enable you to be clearer on how you wish to proceed in a certain situation, and at the same time, you will value others’ opinions and feelings, respecting their ideas as well.

Most of all, this will allow you to evaluate their proposals without prejudice.

It sounds easier said than done, I know.

But you know what happens once you master this ability?

The third option: win-win

What do you need your orange for?

Then it becomes natural to see that there is always a solution that allows both me and you to win. There is always a space, a point between mine opinion and yours, where we can meet and agree on something.

No, it’s not true: win-win is not ALWAYS possible, let’s be honest.

Sometimes one will have to let go, sometime the other will have to admit there is a better point of view….still, assertiveness is what allows us to avoid passiveness and aggressiveness. Or worse, a passive-aggressive approach!

Can you see how special this vision is?
Especially because, with this mindset, the most important thing is not to reach the win-win solution. It’s to strive for it, trying not to give up until you reach that new, improved, common idea.

Thinking win-win is not about compromising, if that means finding a solution that is “half right” and doesn’t make either of us feel like it’s the best option.

It’s about re-imagining the options, striving to look for a new one, one that is better than mine original idea and than yours.

Maybe, if we are both looking for an orange, we don’t have to fight over the last one.
Maybe if we talk it through, we express our opinions and our desires, we try to understand what the other side wants…we may realize that we could both have the orange, because I need it for an orange juice and you…you only want its peel for your Spritz!

And then, we can all go enjoy our aperitivo after work together. Cheers!

See you next time,
Ilaria Cazziol